! Greater Horizons' Sales Tips - New one posted Monthly

Understanding Body Language - Part I

When you are commuincating with people, watch for the waving flags. They will tell you what the person is thinking and feeling.

Hand over heart.
Uplifted Palms.
Looking the person in the eye when speaking.
A touching gesture.

Implies Honesty

Short breaths; people who are angry take short breaths and expel air through their nostrils.
“Tsk” the sound usually made to communicate disgust.
Tightly clenched hands.
Wringing hands.
Kicking the ground or an imaginary object. (The Cob Roller Syndrome)
Looking around the room.

Implies Frustration

Steepling (hands or arms brought together to form a church steeple).
Hands joined together behind the body.
Feet up on the desk.
Elevating oneself.
Leaning back in a seated position with both hands supporting head.
A pleasant smile.

Implies Confidence

Clearing throat.
“Whew” sound.
Whistling.
Smoking Cigarettes.
Fidgeting in a chair.
Tugging at pants while sitting.
Jingling money in pockets.
Tugging at ear.
Clenched Fist.
Wringing of hands.
Playing with pencils or eyeglasses in mouth.
Touching yourself while speaking to others.
Always looking away from you.

Implies Nervousness

Drumming on table.
Tapping with feet.
Head in hand.
Doodling.
Swinging of crossed foot.

Implies Boredom

The Profession Of Selling Four Dimensional Thinking Positive Affirmations Expand You Knowledge Live and Work With Purpose Avoid Negative Words Creating New Business Eight Basic Excuses For Stagnation and Subsequent Failure
The Funnel Method of Selling Selling Your Features, Advantages & Benefits
Body Language - Part I

About Greater Horizons, Inc. Sales Management Leadership What Others are Saying
Home Page Sales Tips Privacy Statement

For more information on how GREATER HORIZONS' SEMINARS can help your Company, contact
John Maddy, President
GREATER HORIZONS, INC.
545 Country View Lane
Ghent, KY, 41045
859-567-4010 or Toll Free 800-944-0766